'BUS-STOP' Drop-In & Counselling service Ltd

Why Suffer in Silence?

We are a responsible charitable organisation. 

To gain a fresh new start in our lives, we need to look for change. Doing the same thing over and over and expecting change is foolish.  

Come to be heard and focus, seek real help - Counselling & Psychotherapy in Milton Keynes. 

We offer a Free Drop-In Service on the Minibus, for crisis listening and emotional support, and we also offer full Counselling services to the general public. 

PLEASE NOTE: We are funded purely by donations only!

The BUS-STOP, has evolved and has been running successfully for over a decade now (since April 2009) and is based in the Central Milton Keynes market shopping area, serviced mainly by students on placement from nationally recognised courses. We also offer in depth Counselling / Therapeutic work with qualified Counsellors / Psychotherapists.

BUS-STOP is a 'Drop-In' and a facility for Counselling and we offer supplementary training and supervision to our student volunteers.  The service offers 'Free Crisis Listening, Emotional Support & Counselling' to the general public. All our volunteers are Police checked and are members or student members of the BACP, CPFI, NCS, etc.

'BUS-STOP' maturer student counsellors, who are on an established training course may also host regular counselling clients on contract (donations required) with student counsellors who are all on professional counselling courses.  

For those with deeper issues and mental health problems we offer referrals to qualified counsellors. We have break-out facilities when we are very busy. 

Please also confer with the other page that explains the 'BUS-STOP' Minibus  Drop-In, and the full Counselling services offered here at the Minibus. 

IMPORTANT NOTE: There are also Qualified Counsellors available for fast referrals, who may be called upon at for in depth general counselling or someone more experienced in Specialised TRAUMA (PTSD) work. 

BUS-STOP is situated in the Market area at ‘Market Square’ near to the Crown Walk Entrance (No.8) in Milton Keynes Central Shopping Centre. MK9 3BQ.

This project development, of the original 'BUS-STOP' Free Drop-In & Counselling Service Limited, was born out of a need in Milton Keynes for a Drop-In Crisis facility to open on a regular daily basis.

We established and opened this facility in 2009. Interestingly it is noted, the 'City Centre Counselling Service' closed down (in May 20013) so our
'BUS-STOP' facility has been the most visible available Free Drop-In Centre for Crisis listening along with a complete Counselling service here in Milton Keynes city centre.  Minibus facility below:-

This was primarily set up at the outset, due to the fact that there was no evidence of an adequate daily drop-in facility available for a weekly crisis cover in the Milton Keynes City area.  
We believe that more of the main mental health counselling services in the City have been withdrawn for financial reasons and the Bus-Stop service is even more necessary and useful than ever. 


When the service was initially established in 2009 there were obviously other help agencies, with organisations, open by appointment, though only a few specific times and certainly not open most week days, or at the weekend when clients also need support. Now we are unsure if there are any proper services offered on a drop-in basis for the general counselling needs for all ages, varying from 16 -80+ in the same way that we do.

The 'BUS-STOP' Drop-In facility is currently manned by locally trained volunteers (for befriending and some will also be available for counselling) and  they will be either, student counsellors attending training courses in a College, University or Institute, or others 'qualified' counsellors who will carry out long term contract Counselling or Psychotherapy work.

Our volunteers are all supported by qualified and regulated supervision. Insurances are in place for befrienders, although for full 'counselling contracts' our students and qualified professionals also have their own private insurance, as a normal safeguard.


The 'BUS-STOP' location...

Our Drop-In Service is located at:-                                 Market Square, Central Milton Keynes. OutsideCrown Walk - Entrance No. 8, by the big red 'Post Boxes' MK9 3BQ. Its just outside Sketchers Trainer's shop.

For further information contact Manager: please email at...  office@thebus-stop.org

For appointments see Drop-In & Counselling page above